When a homeowner in Hayward, WI noticed their stairs starting to sink away from their home due to a settled slab, they knew they needed a professional solution and reached out to us at DBS. The settled concrete not only posed a tripping hazard but also detracted from the curb appeal of their home. Understanding the gravity of the situation, our Customer Care team promptly scheduled a home inspection to assess the problem firsthand. Upon inspection, one of our experienced System Design Specialists discovered the root of the issue and recommended the perfect solution: PolyLevel® and NexusPro® installations. PolyLevel®, a durable and lightweight foam, was strategically injected beneath the slab to raise and stabilize the sinking stairs, offering a long-lasting solution without the mess of traditional mudjacking. NexusPro® was then used to seal joints and cracks, preventing future water infiltration and ensuring the longevity of the repair. The result? The stairs were efficiently lifted and secured back to their original position in relation to the home, eliminating any risk of tripping and restoring the aesthetic appeal of the property’s entrance. Our production team not only delivered on our promise of a reliable fix but also ensured a clean and tidy site upon completion, much to the homeowner’s satisfaction. This job story demonstrates how we prioritize our mission to deliver a remarkable customer experience through reliable, durable solutions to homeowners’ problems. For anyone experiencing similar concrete issues, rest assured we have the expertise and technology to remedy the situation effectively.