Recently, we had the opportunity to assist a homeowner in Anoka, MN, who was frustrated by the persistent puddle that formed every time they exited through the back door. This issue not only caused inconvenience but also raised concerns about potential worsening over time. The homeowner needed a solution that would eliminate the problem and provide lasting peace of mind.

After reaching out to our attentive Customer Care team, we promptly scheduled a home inspection to thoroughly assess the situation. Our experienced System Design Specialist visited the property, examined the issue firsthand, and identified the root cause. His recommendation? Our effective PolyLevel® system. This advanced solution is designed to address concrete issues with optimal efficiency and minimal disruption.

Our skilled production team, led by a reliable foreman, promptly began the installation process. The PolyLevel®  method involves injecting a foam into the concrete, which expands to lift and level the slabs to their original position. The process is quick, non-invasive, and the cleanup is so thorough that it’s as if we were never there—aside from the perfectly leveled concrete, of course.

The results were exactly as hoped—for us and, more importantly, for the homeowner. The troublesome backdoor puddle was eliminated, and the homeowner can now step outside without worrying about waterlogged shoes or potential damage. We provided not just a concrete repair but also peace of mind and satisfaction, knowing their back entryway was safe and dry. At DBS, delivering quality solutions and customer satisfaction is all in a day’s work.