When a homeowner in Chetek, WI, reached out to us at DBS with a unique and pressing issue, we knew we had to bring our A-game to resolve their problem. A severe storm had led to a large tree falling and damaging their prized cabin, a beloved space now used primarily for storage. The impact was significant; one of the 4+ ft concrete piers supporting the cabin on the downhill side was completely destroyed, and another was dangerously tilted, compromising the structure’s stability and safety. Upon contact, our priority was addressing the homeowner’s concerns swiftly and efficiently. Our experienced Customer Care team immediately scheduled an inspection appointment to assess the damage firsthand. Next, a specialist from our Sales Team took a close look at the affected area, particularly focusing on the destroyed and tilted piers right next to the beautiful lake. The foundation needed urgent stabilization to prevent further damage. The solution we proposed involved the installation of our robust SmartJack® system — a proven product designed for such intricate scenarios. Our team of skilled installers got to work, carefully replacing the damaged and tilted concrete piers with SmartJack® , ensuring the cabin was not only stabilized but also fortified against similar incidents in the future. Not only did we fix the immediate problem, leaving the storage shed safer and more secure, but we also provided the homeowner with peace of mind, knowing their cabin could stand firm against Wisconsin’s unpredictable weather.