When a homeowner in Shell Lake, WI, contacted us, they were enthusiastic about upcoming remodeling projects but concerned about shifting and cracking walls in their home. Recognizing the risks of proceeding with renovations on an unstable foundation, DBS stepped in with a commitment to deliver a lasting solution and ensure an exceptional customer experience. Upon receiving their call, our dedicated Customer Care team promptly scheduled a thorough home inspection to assess the issue comprehensively. Our System Design Specialist quickly visited the site to conduct a detailed evaluation, identifying a foundation struggling under the weight of the house, which was causing the wall issues.
To address these challenges effectively, we recommended a tailored suite of solutions: SmartSump™, specifically designed for crawl spaces with a low-profile for easier installation in tight spaces. SmartJack®, aimed at stabilizing the foundation and preventing further structural shifting. CleanSpace®, a durable liner installed to protect the crawl space from moisture and humidity. SaniDry™ Sedona, ensuring optimal humidity levels and maintaining clean, dry air indoors.
Our experienced production team, led by a seasoned foreman, promptly commenced the project. They began with meticulous SmartJack® installation, ensuring precise positioning to bolster the foundation. Next, they applied the robust CleanSpace® liner to create a reliable moisture barrier in the crawl space. Finally, they installed the SaniDry™ Sedona unit to enhance indoor air quality and humidity control.
The results were transformative—the troubling issues of shifting and cracking walls were resolved, and the homeowner gained confidence in the stability of their home. Our solution wasn't merely a quick fix but a comprehensive renovation that secured their home, making it stable, dry, and fully prepared for future remodeling endeavors. The homeowner was left with peace of mind, knowing their home was on solid ground and ready for the next chapter of improvement.