AA homeowner in Albertville, MN, contacted DBS with a familiar but frustrating issue—constant repairs needed for cracks and joints in his concrete. The stakes were high, fearing that a sinking post on his stoop could lead to significant roof damage. Like many homeowners focused on safeguarding their homes, he sought a permanent, reliable solution rather than a temporary fix. At DBS, we specialize in turning such concerns into lasting relief with precise solutions. Upon reaching out to our Customer Care team, the homeowner was promptly connected with one of our expert System Design Specialists. Soon after, a detailed inspection laid the foundation for a transformative intervention.
Our recommendation was clear: install PolyLevel® and NexusPro®, two renowned products designed to address his specific issues. PolyLevel®, known for its exceptional concrete leveling capabilities, would stabilize the sinking post and prevent future settling. Meanwhile, NexusPro® would effectively seal cracks and joints, protecting against the elements and preventing further deterioration.
Our skilled production team, led by an experienced foreman and diligent installers, began work swiftly and with meticulous attention. Each step of the installation process was carried out not just to meet expectations, but to surpass them. Upon completion, the area was left cleaner than before, demonstrating our dedication to delivering an exceptional customer experience.
The results were impressive: a safer, more stable stoop and a driveway that not only looked rejuvenated but functioned flawlessly. For the homeowner, the frustrations of ongoing concrete repairs were replaced with the peace of mind that comes from durable, expertly installed solutions.