Transforming a Leaky Basement into a Dry, Secure Space in McGregor, MN

Challenge

In McGregor, MN, we met a homeowner who had been grappling with a leaky basement for years. Now in her 80s, she was understandably tired of the recurring issues every time it rained. After years of temporary fixes, she decided it was finally time to seek a lasting solution, especially since managing the repairs had become her responsibility after her husband passed away a few years ago. While she loved her split-level home, the constant basement leakage overshadowed her comfort.

Solution

After contacting our Customer Care team, a visit was scheduled with one of our experienced System Design Specialists. They carefully examined the problem areas of her home and determined that the ongoing leakage required a more permanent fix. Our recommendation was a combination of the best solutions: the WaterGuard® drainage system, the reliable DoubleSafe™ Sump Pump, and the IceGuard® system to prevent freezing.

Once the plan was in place, our expert production team got to work. They installed the WaterGuard® around the perimeter of the basement to catch water at its source and direct it away from the house. The DoubleSafe™ Sump Pump was then set up to reliably remove the collected water, and the IceGuard® system ensured it would continue working even through the coldest McGregor winters. Our crew's careful attention to detail brought the project to a successful completion, and the homeowner’s relief was palpable. No longer did she have to worry about rainstorms or bailing out water — her basement was dry and secure. The experience perfectly aligned with the DBS standard of service.